Your privacy is our priority. We will protect your data as if it was our own. As a German company, we process your data strictly according to the regulations of the GDPR.
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The following data protection declaration applies to the use of our online offer www.loopingo.com (hereinafter "website"). We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (DSGVO).
The responsible party for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 DSGVO is loopingo GmbH, Nymphenburger Str. 12 80335 Munich. If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the person responsible. You can save and print out this data protection declaration at any time.
We, that is loopingo GmbH, Freibadstraße 30, 81543 Munich and our service providers, process your data on our behalf for the purposes stated below (hereinafter: loopingo, we). We arrange vouchers and advantage offers for our advertising partners (loopingo cooperation partners) to end customers of legal age.
Our service providers include, for example, software providers, email service providers and data centres. Our service providers are prohibited from processing your data for other purposes or for themselves. In addition to the above postal address, you can also reach us by email at info[at]loopingo.com.
It is important to us that you can find out at any time from the following information which personal data is collected during your visit to our website and when using our services and offers and how we process it.
We take technical and organisational security precautions to protect your personal data against manipulation, loss, destruction or against access by unauthorised persons and to ensure the protection of your rights and compliance with the applicable data protection regulations of the EU and the Federal Republic of Germany (Art. 32 DSGVO).
The measures taken are intended to ensure the confidentiality and integrity of your data and to ensure the availability and resilience of our systems and services in processing your data on an ongoing basis. They are also designed to ensure the rapid restoration of data availability and access in the event of a physical or technical incident.
Our security measures also include encryption of your data. When transmitting your data to us, we use Transport Layer Security (HTTPS) encryption. All information that you enter online is transmitted via an encrypted transmission path. This means that this information cannot be viewed by unauthorised third parties at any time.
Our data processing and security measures are continuously improved in line with technological developments.
Our employees are bound in writing to confidentiality and to compliance with the data protection requirements of the GDPR.
If you have a question about data protection or data security, you can reach our data protection officer by e-mail at datenschutz[at]loopingo.com or by post at loopingo GmbH, Nymphenburger Straße 12, 80335 Munich.
If certain data fields are designated or marked as mandatory data or mandatory fields during collection, the provision of this data is either required by law or contract, or we require this data for the conclusion of the contract, the desired service or the stated purpose. The provision of data is, of course, also at your discretion in the case of mandatory data. Failure to provide such data may result in the contract not being fulfilled by us or the desired service not being provided or the stated purpose not being achieved.
We process your data in order to answer your enquiries (Art. 6 para. 1 b, f DSGVO). The communication of address and telecommunication data marked as mandatory is necessary in order to process and answer your request. The voluntary communication of further data facilitates the processing of your enquiry and enables us to provide more detailed information. We generally store the information from your enquiry for three months after answering the enquiry in case of further enquiries, unless a longer period is required for documentation reasons (Art. 6 para. 1 c, Art. 5 para. 2 DSGVO).
We process your data from the request for voucher and benefit offers and the associated transactions with loopingo cooperation partners (Art. 6 para. 1 f DSGVO) for pseudonymous analyses in order to be able to present you with interesting offers (such as vouchers or other local and supra-regional benefit offers) at loopingo and our cooperation partners on the Internet in the future. For these analyses of your potential interests in relation to our voucher and benefit offers, only pseudonymised data is used (Art. 6 para. 1 f DSGVO). You can object to this processing at any time.
Our advertising partners offer you our voucher offers on their website after your online purchase. In order to select a voucher offer that is currently of interest to you, our advertising partners transmit the hash value of your email address and your IP address to us in a pseudonymised and encrypted form (Art. 6 para. 1 f DSGVO). The pseudonymised hash value of the e-mail address is used by us to take into account a possible objection to advertising (Art. 21 para. 3, Art. 6 para. 1 c DSGVO). The IP address is used by us exclusively for data security purposes and is usually anonymised after seven days. In addition, the advertising partner transmits the order number, order value with currency, postcode, gender and time stamp to loopingo in encrypted form in order to prepare an offer that is also regionally interesting for you. (Art. 6 para. 1 f DSGVO) After processing the necessary data to create the voucher, you will then receive an email to the specified email address with the voucher code (Art. 6 para. 1 b DSGVO). If you select one of our advantage offers, we process your data required for this in order to order the advantage offer. Your data will then only be used by us in a pseudonymised form for analyses (Art. 6 para. 1 f DSGVO) (see b. above).
We store your data collected for advertising purposes until we receive a revocation of your consent or your objection to the processing of your data for advertising purposes.
If we change the purposes of the processing over time, we will update this privacy notice before doing so.
You have the right to object to the processing of your data at any time on grounds relating to your particular situation, provided the legal requirements are met (Art. 21 (1) DSGVO).
If you object to the processing of your data for advertising purposes or wish to revoke a granted consent (Art. 21 para. 2 DSGVO), a short message to our data protection officer by e-mail to datenschutz[at]loopingo.com or by post to loopingo GmbH, Datenschutz, Nymphenburger Str. 12, 80335 Munich is sufficient at any time. Your data will then no longer be processed for the advertising purposes covered by the advertising objection or the revocation of consent.
The lawfulness of the processing carried out until the objection or revocation remains unaffected by this.
After your objection to the processing of your personal data for advertising purposes or the revocation of your consent, we are obliged under data protection law in accordance with Art. 21 (3) DSGVO to include the data required for this purpose (name, address, email address) in our internal advertising blacklist and to store (block) it permanently - only for this purpose - and to use it for matching with our future advertising files (Art. 6 (1) c, f DSGVO). In this way, compliance with your advertising objection or the revocation of your consent can be permanently ensured.
loopingo uses the hash value of your e-mail address for the pseudonymised evaluation of your visits to our website and the websites of our cooperation partners. Without identifying you as a person, we only use pseudonyms for the evaluation in order to be able to present you with offers from us and our cooperation partners on the Internet that are tailored to your potential interests, such as vouchers from our advertising partners and other local and national offers from product providers.
With this, we would like to avoid that you are only offered blanket offers from loopingo that are no longer tailored to your potential interests, i.e. you are offered vouchers that you cannot redeem because advertising partners differentiate between new and existing customers, for example, or a voucher can only be redeemed regionally.
If you have any questions about the processing of your personal data by us, we will of course be happy to provide you with information (Art. 15 DSGVO) about the data concerning you.
In addition, you have the further rights to rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and the right to object to processing (Art. 21) if the legal requirements in the GDPR are met with regard to your data.
In all these cases, please contact our data protection officer (see 3. above) at the communication addresses given there.
Finally, you have the right to complain to a competent data protection supervisory authority (Art. 77 DSGVO, § 19 BDSG).
The hosting services used by us serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating the website. In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website pursuant to Art. 6 (1) sentence 1 f) DSGVO in conjunction with Art. 28 DSGVO. Art. 28 DSGVO.
We collect information about you when you use this website. We automatically collect information about your usage behaviour and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). The access data includes:
We use this log data without assigning it to you personally or otherwise profiling it for statistical evaluations for the purpose of operating, securing and optimising our website, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. This information allows us to provide personalised and location-based content and to analyse traffic, troubleshoot and improve our services. This is also our legitimate interest according to Art. 6 para. 1 p. 1 f) DSGVO. We reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. if you use one of our offers. After the order process has been cancelled or after payment has been received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links etc.).
We use so-called session cookies to optimise our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This enables your computer to be recognised when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping basket function across several pages. To a lesser extent, we also use persistent cookies (also small text files that are stored on your terminal device), which remain on your terminal device and enable us to recognise your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is between 1 month and 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests. Our legitimate interest in the use of cookies pursuant to Art 6 (1) p. 1 f) DSGVO is to make our website more user-friendly, effective and secure. The following data and information are stored in the cookies:
We process personal data that we need to fulfil our contractual obligations, such as name, address, email address, ordered loopingo services, billing and payment data. The collection of this data is necessary for the conclusion of the contract. The deletion of the data takes place after the expiry of warranty periods and legal retention periods. Data that is linked to a user account (see below) is retained in any case for the duration of the management of this account. The legal basis for the processing of this data is Art. 6 para. 1 p. 1 b) DSGVO, because this data is required so that we can fulfil our contractual obligations towards you.
You can create a user account on our website. If you wish to do so, we require the personal data requested during login. When you log in later, only your email or user name and the password you have chosen are required. For the new registration we collect master data (e.g. name, address), communication data (e.g. email address) and payment data (bank details) as well as access data (user name and password). In order to ensure your proper registration and to prevent unauthorised logins by third parties, you will receive an activation link by e-mail after your registration to activate your account. Only after successful registration do we permanently store the data you have transmitted in our system. Once you have created a user account, you can have it deleted by us at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. We will then delete your stored personal data insofar as we do not still need to store it for the processing of orders or due to statutory retention obligations. The legal basis for the processing of this data is your consent in accordance with Art. 6 para. 1 p. 1 a) DSGVO.
If you contact us (e.g. via contact form or email), we will process your data to process the enquiry and in the event that follow-up questions arise. If the data processing is carried out for the implementation of pre-contractual measures, which are carried out in response to your enquiry, or, if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art. 6 para. 1 p. 1 b) DSGVO. We only process other personal data if you consent to this (Art. 6 para. 1 p. 1 a) DSGVO) or we have a legitimate interest in processing your data (Art. 6 para. 1 p. 1 f) DSGVO). A legitimate interest is, for example, to respond to your email.
We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about the use of this website by visitors to the site is usually transmitted to a Google server in the USA and stored there. This is also our legitimate interest according to Art. 6 para. 1 p. 1 f) DSGVO.
Google has submitted to the Privacy Shield agreement concluded between the European Union and the USA and has certified itself. Google thereby undertakes to comply with the standards and regulations of European data protection law. You can find more information in the following linked entry: https://www.privacyshield.gov.
We have activated IP anonymisation on this website (anonymizeIp). However, this means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Unless specifically stated, we only store personal data for as long as is necessary to fulfil the purposes pursued. In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, we only continue to store the data for these legal purposes, but do not process it in any other way and delete it after the legal retention period has expired.
Under the applicable laws, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address mentioned in point 1. Below you will find an overview of your rights.
If personal data are transferred to a third country or to an international organisation, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.
You have the right to receive clear information about the processing of your personal data. In detail: You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request information from us free of charge about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to the following information:
You have the right to request us to correct and, if necessary, complete personal data relating to you. In detail: You have the right to request that we correct any inaccurate personal data relating to you without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.
If we have made the personal data public and we are obliged to erase it pursuant to Article 17(1) of the GDPR, we shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers who process the personal data that you have requested that they erase all links to or copies or replications of that personal data.
In a number of cases we are obliged to delete personal data relating to you. In detail: Pursuant to Art. 17 (1) of the GDPR, you have the right to request that we delete personal data concerning you without undue delay and we are obliged to delete personal data without undue delay if one of the following reasons applies:
In a number of cases, you are entitled to request that we restrict the processing of your personal data. In detail: You have the right to request us to restrict processing if one of the following conditions is met:
You have the right to obtain, transmit, or have us transmit personal data relating to you in machine-readable form. In detail: You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Art. 6 (1) p. 1 a) DSGVO or Art. 9 (2) a) DSGVO or on a contract pursuant to Art. 6 (1) p. 1 b) DSGVO and the processing is carried out with the help of automated processes. When exercising your right to data portability in accordance with paragraph 1, you have the right to have the personal data transferred directly from us to another controller, insofar as this is technically feasible.
You have the right to object to lawful processing of your personal data by us if this is based on your particular situation and our interests in the processing are not overriding. In detail: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) sentence 1 e) or f) DSGVO; this also applies to profiling based on these provisions. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims. If personal data are processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) DSGVO, unless the processing is necessary for the performance of a task carried out in the public interest.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Automated decision-making based on the personal data collected does not take place.
You have the right to withdraw consent to the processing of personal data at any time.
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data is transmitted encrypted with us. This applies to your customer login and all actions performed therein. We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible. To protect your data, we maintain technical and organisational security measures in accordance with Art. 32 DSGVO, which we continually adapt to the state of the art.
We also do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.
In principle, we only use your personal data within our company. If and insofar as we involve third parties within the framework of the fulfilment of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service.
In the event that we outsource certain parts of data processing ("commissioned processing"), we contractually oblige commissioned processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
A data transfer to bodies or persons outside the EU outside the case mentioned in this declaration in point 4 does not take place and is not planned.
From time to time it is necessary to adapt the content of this data protection notice. We therefore reserve the right to change them at any time. We will also publish the amended version of the data protection information here. When you visit us again, you should therefore read through the data protection information again.
Coupon marketing where everyone wins!
Made with ❤️.
loopingo GmbH
Freibadstrasse 30
81543 Munich/Germany
Coupon marketing where everyone is a winner!
Made with ❤️
loopingo GmbH
Freibadstraße 30
81543 Munich/Germany
